Knowledgebase

SmarterMail IMAP connection to an iPhone or iPhone 3G with Firmware 2.0.x.

   1. On the iPhone, click the Settings button
   2. Click Mail, Contacts, Calendars button
   3. Click the Add Account button
   4. Click Other
   5. Fill out the Name, Address (email address), Password and Description Fields
   6. Click Save
   7. Make sure IMAP is selected
   8. Enter your Incoming Mail Server information
         1. Hostname is generally mail.yourdomainname.com. If you aren't sure, contact your email hosting company
         2. Username is your full email address
         3. Password is the same password used to access webmail.
   9. Enter your Outgoing Mail Server information
         1. Hostname is generally mail.yourdomainname.com. If you aren't sure, contact your email hosting company
         2. Username is your full email address
         3. Password is the same password used to access webmail.
  10. Click Save
  11. The iPhone will attempt to establish an SSL connection to your IMAP and SMTP servers.
  12. If this fails, you will see a prompt "Do you want to try setting up the account without SSL."
         1. Click No.
         2. Click Save
         3. When prompted "This account may not be able to send or receive emails. Are you sure you want to save?", select Save.
  13. Click the account you just added (identified by your email address)
  14. Scroll down and click the SMTP button.
  15. Select the server you just added, identified by the hostname from step 9a.
  16. Select "OFF" for Use SSL.
  17. Select "Password" for Authentication
  18. Select "587" for Server Port.
  19. Click the SMTP button to go back
  20. Click your email address to go back
  21. Click Advanced
  22. Scroll down to Incoming Settings.
  23. Select "OFF" for Use SSL
  24. Select "Password" for Authentication
  25. Select "143" for Server Port
  26. Click your email address to go back
  27. Click Mail to go back
  28. Hit the Home button
  29. Hit the Mail App to check your configuration