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Term Of Services
These Terms of Service are an agreement
between you and Mesra Hosting. This agreement takes effect when
you access our website. You represent to us that You are
lawfully able to enter into contracts. If you are entering into
this agreement for an entity, such as the company you work for,
you represent to us that you have legal authority to bind that
entity. You acknowledge that you have read the Agreement, and
you agree to its terms of service and all policies posted on the
Mesra Hosting Website. This Agreement sets forth the general
terms and service of your use of the products and services made
available by us and on our website.
Company Content
Except for user content, all content available through the
services, including designs, text, graphics, images, video,
information, software, audio and other files, and their
selection and arrangement, and all software used to provide the
services, are the proprietary property of the company or the
companies licensors. Company content may not be modified,
copied, distributed, framed, reproduced, republished,
downloaded, scraped, displayed, posted, transmitted, sold or
exploited for any purpose in any form or by any means, in whole
or in part, other than as expressly permitted in this agreement.
You may not, directly or indirectly, reverse engineer,
decompile, disassemble or otherwise attempt to derive source
code or other trade secrets from any company content. Any use of
company content, other than as specifically authorized herein,
is prohibited and will automatically terminate your rights to
use the cervices and any company content. All rights to use
company content that are not expressly granted in this agreement
are reserved by the company and the companies licensors.
User Content
You may upload, store, publish, display, and distribute
information, text, photos, videos and other content for your
website on or through the services. User content includes any
content posted by you or by users of any of your websites hosted
through the services. You are solely responsible for any and all
user content and any transactions or other activities conducted
on or through user websites. By posting or distributing user
content on or through the services, you represent and warrant to
us that you have all the necessary rights to post or distribute
such user content, and your posting or distribution of such user
content does not infringe or violate the rights of any third
party.
Solely for purposes of providing the services, you hereby grant
to the company a non-exclusive, royalty-free, worldwide right
and license to use, reproduce, publicly perform, publicly
display, modify, translate, excerpt (whole or in part), publish
and distribute user content and make archival or backup copies
of user content and user websites. Except for the rights
expressly granted herein, thecCompany does not acquire any
right, title or interest in or to the user content, all of which
shall remain solely with you.
We exercise no control over, and accept no responsibility for
user content or the content of any information passing through
our computers, network hubs and points of presence or the
internet. We do not monitor user content. However, you
acknowledge and agree that we may, but are not obligated to,
immediately take any corrective action in our sole discretion,
including without limitation suspended of all or a portion of
the user content or user websites, or terminate any and all
services without refund if you violate the terms of this
agreement. You hereby agree that the company shall have no
liability due to any corrective action that we may take.
Billing & Payment
1. Payment
It is your responsibility to ensure that your payment
information is up to date, and that all invoices are paid on
time. You agree to pay for the services in advance, if you fail
to do so your services will be suspended.
Payment must be made in first by monthly, quarterly or yearly
(follow the package) and cannot be refundable in the whole part
if the Agreement or any relevant part is terminated during the
period of the payment relates. Payments shall be made according
to the statement. All taxes, duties and other charges payment
made by any government authority in relation to this Terms of
Service are responsible by the customer.
All payments shall be made via MOLPay, PayPal, VISA, Mastercard
or bank in to Mesra Hosting. All payments are private and
secured by SSL. Customers detail regarding credit card or debit
card will not be recorded.
If you want to set up autorenewal, you need to make payments
through PayPal and set an automatic payment to our PayPal ID on
the same day you made your first payment every month.
For Customer that subscribing to Dedicated Server and/or
Co-Location. All services will be automatically renewed (except
for share hosting services) on their contract renewal date.
Customers who want to terminate the service are responsible to
request for termination and provide Mesra Hosting in advance
thirty (30) days written notice through billing@mesrahosting.net.
If you fail to do so your services will be suspended.
2. Taxes.
You will be responsible for the payment of all taxes, fees and
other charges made by any government authority in relation to
this Agreement (other than taxes payable on the overall income
of Mesra Hosting).
3. Late Payment or Non-Payment.
Any invoice that is outstanding may result in the suspension or
termination of services. Access to the account will not be
restored until payment has been received. If you fail to pay the
fees as specified herein, we may suspend or terminate your
account. We will not activate new orders or activate new
packages for customers who have an outstanding balance on their
account.
All product services are subject to being reclaimed and all
content deleted if you fail to make a timely payment. You have
30 days from the expiry date to pay the outstanding amount due
for all products services. After that, the data will be
permanently deleted and cannot be restored.
4. Fraud.
It is a violation of this Agreement for you to misuse or
fraudulently use credit cards, charge cards, electronic funds
transfers, electronic checks, or any other payment method. We
may report any such misuse or fraudulent use, as determined in
our sole discretion, to governmental and law enforcement
authorities, credit reporting services, financial institutions
and/or credit card companies.
5. Price Change
Mesra Hosting reserves the right to change prices, the monthly
payment amount, or any other charges at any time. It is your
sole responsibility to periodically review billing information
provided by us through the user billing tool or through other
methods of communication, including notices sent or posted by
us.
6. Promotions
All promotions and discounts for all product services can only
be redeem by using the promo code (If Provided). Mesra Hosting
can reject any promo code if the offer has ended.
Renewal
You will receive a renewal reminder 45 days or 7 days depends on
product services before the service is expired. If you would
like to renew the service, you are required to pay Mesra Hosting
the fee described at the reminder, or can perform a self-renewal
at Mesra Hosting Clients Area (https://www.mesrahosting.net)
Termination
Customer will receive a renewal reminder 45 days before the
service is expired. You shall receive another renewal reminder
at 7 days before the service expired. If you would like to renew
the service, you are required to pay Mesra Hosting the fee
described at the reminder, or can perform a self-renewal at
Mesra Hosting Clients Area (https://www.mesrahosting.net)
For customer that subscribing to Dedicated Server and/or
Co-Location. All services will be automatically renewed (except
for share hosting services) on their contract renewal date.
Customers who want to terminate the service are responsible to
request for termination and provide Mesra Hosting in advance
thirty (30) days written notice through billing@mesrahosting.net
Upon termination of this Term of Service:
1. Termination will occur on all the customers right.
2. All outstanding balance fees will be allocated as
responsibility to the customer.
3. All the materials related will be returned to Mesra Hosting
without any copies retention.
4. Any debts or unpaid payment from customer will gives the
rights to Mesra Hosting to refer to a third party collection
agency to collect the payment.
5. The customer shall be responsible for copying or backup all
the data and content that stored at Mesra Hosting servers. Mesra
Hosting will not responsible to transfer content to another
party.
6. After seven days of termination period, all the data will
automatically clear and remove from the system without notice.
7. Mesra Hosting will not responsible to refund any proportion
of the software and/ or any licensing fees when customers
services include the purchasing of software license by Mesra
Hosting on behalf of the client.
Refund
Any request for refund can be made through open ticket or live
chat. The refund request is only applicable if there is any
problem, trouble, difficulty, misfunctioning, complication or
issue with our site, server, services, products, panels, or
hosting. Any request for refund due to change of mind, not
interesting with our services, bored with our services, zero
knowledge with our services or without any reasonable excuse are
not valid.
Backup And Data Loss
Your use of the services is at your sole risk. Mesra Hosting
does not maintain backups of dedicated accounts or the services
purchased by you. You should not rely on the company for backup.
It is solely your responsibility to maintain backups. Mesra
Hosting is not responsible for files and/or data residing on
your account. You agree to take full responsibility for all
files and data transferred and to maintain all appropriate
backup of files and data stored on the Mesra Hosting servers. |
